Terms and Conditions

Clinic Policies:

Linmed offers comprehensive psychiatric evaluations and ongoing medication management with adjunctive solution-focused psychotherapy and lifestyle coaching to clients aged 9-65. Please take the time to read our policies and procedures regarding medication management services. Collaboration between providers and clients is most effective when all parties involved understand the goals and expectations of service delivery. Linmed is not able to offer “on call” availability or treatment on non-business days. If Linmed cannot meet your needs, we can assist with referrals to a higher level of care or an outside entity that may better fit your situation.

Scheduling an Appointment

To establish care at our center, the intake form (Appointment Request Form) must be completed and submitted. Upon receiving this request, a Linmed staff member will contact you. Prior to your appointment, you will receive access to the “Patient Portal” provided by our electronic health system. It is required that the new client paperwork be completed and submitted at least 5 days prior to your appointment. If the required paperwork is not completed at least 5 days prior, your appointment will be canceled, given to someone else, and you will have to start the process over.

Payment at Time of Service Policy


Cancellation and No Show Policy

Right to Terminate

Linmed reserves the right to terminate the provider-patient relationship under the following circumstances:

Notice or frequently misses appointments

Benzodiazepine Policy

Benzodiazepines (medications such as Xanax, Ativan, and Klonopin) will rarely be prescribed at Linmed. When they are prescribed, it will be done on a time-limited basis and in restricted amounts. This reflects the current understanding that benzodiazepines can worsen anxiety and contribute to cognitive decline over the long term. In addition, benzodiazepines carry the risk of tolerance, dependence and abuse and are potentially lethal in overdoses, particularly when mixed with alcohol and/or opioid pain medications.

Stimulant Policy

Stimulant medications are a first line treatment for the symptoms of ADHD, however, they carry the risk of tolerance, dependence and abuse. For this reason, their use is tightly regulated. In order to continue to be able to prescribe these medications to our clients, we require a stimulant agreement to be fully discussed and agreed upon by you and your provider.

Refill Policy

The routine practice of Linmed is to write a prescription to cover your medication needs until your next appointment. If you keep scheduled appointments or reschedule promptly, there should be no need for additional refills. If an exception occurs, please call the office to request a refill at least 5 working days before you will run out of medication. Refills will be considered on a case by case basis. Please note, we do not process refill requests after hours, on weekends or on holidays. Dose changes will not be made outside of scheduled appointments.

Please OPT OUT of automatic refill requests if offered this service by your pharmacy. We will not respond to pharmacy initiated refill requests due to the significant administrative burden this entails.

Please remember that it is your responsibility to schedule a follow-up appointment before you run out of medication and within the return time frame determined in your treatment plan. Controlled substances cannot be refilled by phone and will only be written during office visits if appropriate. There will be no early refills for controlled substances regardless for the reason for the request.

It is important that we maintain contact with our clients to assure best practice, safety, and meet treatment goals. Linmed requires individuals who are receiving medication services to have routine in-office checks with their provider at least every three months.